Contact Us

For all questions and concerns please reach out to us at any of the following options where a Sunnie Jewelry Team Member will help you promptly ↓

𓇼 Email : contact@sunniejewelry.com

𓇼 Live chat : Open Monday - Saturday from 6am - 11pm.

𓇼 Direct Massage : @sunnie_jewelry on Instagram

FAQs

Q : How do I Track my Order?

A : Locate our Live Chat on the Contact Us page and provide the order# associated with your purchase. From there you will see where your package is, and when it will be delivered. You can also track your order from the confirmation email recieved upon shipment. Please feel free to contact us via chat for help with any concerns.

Q : How long will my order take to Ship?

A : Your order will be processed and dispatched within 1-2 business days. As soon as your order is on its way it may take between 3-5 days for delivery depending on your shipping destination. For more information about about shipping, please visit our Shipping Policy.

Q : How do I return an Item?

A :  You are eligible for a full refund within 30 days of receiving your order as long as we receive the item(s) in their original condition and packaging (including gifts). Please visit our Refund Policy to Initiate a Return.

Q : How do I use a Gift Card?

A : You can use an eGift card on sunniejewelry.com by entering the unique code provided with the gift card during the checkout process. The value of the eGift card will be applied to your total purchase amount.

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Need More Help?

Have questions beyond our FAQs? Reach out! Our team is here to assist you. Simply drop us a message clearly indicating your issue or questions, and we'll get back to you promptly with the answers you need. Your satisfaction is our priority! 

Please make sure to share as much information as you can with us like your order number, pictures of items you received or any other details you think that would be useful for us to better assist you.

Thank you for Shopping with SUNNIE!