Refund Policy
Return & Exchange Policy:
- 30-day Return Window: You can return any items purchased from sunniejewelry.com for a full refund within 30 days of receiving your order.
- Condition of Returns: To be eligible for a return, your item must be in the same condition that you received it. It should be unused and in its original packaging (including gifts).
- Return Shipping Cost: Please note that while we are happy to refund the full cost of the item or send a replacement in a return, we do not cover the cost of return shipping. You will be responsible for the return shipping cost when returning your item.
- Refunds: Upon a successful inspection, a refund will be processed to your original method of payment. This may take up to 2-7 business days to reflect in your account.
- Exchanges: We offer store credit if you would like to exchange for a different item. Upon a successful return, we will issue you a personalized code.
Start a Return:
If you are eligible and would like to initiate a return or exchange, please reach out to us at sunniejewelry.com and we will assist you through the necessary steps.
Here are a few ways to get in touch for assistance with an order:
Email : contact@sunniejewelry.com
Live Chat : Open Monday - Saturday from 6am - 11pm.
Direct Massage : @sunnie_jewelry on Instagram
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